With service providers now able to offer new agile, value-added services to their customers thanks to SDN and NFV technology, assuring service quality has never been more important.

The industry to date has been characterized heavily by customized implementations, which has resulted in each service provider having a unique way of operating, from determining the state of services, to carrying out orders.

In order to have a service assurance solution which can be easily deployed and implemented by service providers, standards need to be defined. CENX's CTO, Chris Purdy, discusses why getting these standards locked down are going to have a major impact on service providers:  

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